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Yoga

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Kibros Kib
Kibros Kib

Customer service response times: your experiences?

How fast does their support reply for you? I usually get answers within a few hours.


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For me their support has been consistently quick. Most of my questions get a reply within a few hours, and even the more detailed ones never took more than a business day. I’ve reached out a couple of times about dosing and differences between regular folic acid and methylated folate , and each time the responses were clear and actually helpful rather than canned. I know some people report slower turnaround, but personally the communication has been smooth and pretty reliable so far.

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